Comments do not work for Confluence Cloud page in Internet Explorer

[Kathy Hart]

We are building a Knowledge Repository in Confluence Cloud for our Service Desk. We created a page meant to collect users questions via the Comment box, but immediately discovered an issue with Internet Explorer. 

While the comment box is visible in Internet Explorer, you cannot actually type anything into it. It is non-functional. 

It does work in Chrome and Edge. (We have not tried Firefox.)

Is this a known issue? I didn't really find anything matching this request. 

Is there anything to be done to get around it? Or is IE just unsupported now? 

Thanks

Kathy

[Shannon S]

Hello Kathy,

Thank you for reporting this issue.

There has been a bug reported for this issue below:

• CONFCLOUD-63337 Error when adding comments in IE11

You can vote on the issue by clicking This affects my team, where you will be automatically added to the list of watchers. From here, you can receive any updates on the status of that issue.

In the meantime, you will want to continue using Edge and Chrome as your browser.

Regards,

Shannon