Comala Workflow parameter shows empty

[Leo]

Hi Team,

the popup for wokflow parameters shows empty though there are values. 

The same workflow and parameters works fine in another space

could you please guide me where I can find and troubleshoot the same

Regards,
Leo

[James Conway · Accepted solution]

Hi @Leo 

Could you drop us a message at https://support.comalatech.com so our friendly support team can help you resolve this issue.

It would be really useful if you could attach your workflow markup as a txt file and a screen recording or screenshots.

Thanks in advance

James
Senior Product Manager

[Leo]

Thanks @James Conway for your quick reply. will with our team and submit a request via portal. thanks again :) 

[Leo]

Hi @James Conway

I would like to try out something, but would like to confirm with you

1. Deleting parameter at space level(hope it won't affect global template)

2. Disable workflow

3. Enable it back

would like to know will that affect anything with existing pages/activities or they'll resume at the status whereever they were in?

Thanks in advance

Leo

[James Conway]

Hi @Leo

• Deleting parameter a space level will not affect the global template
• Disabling and enabling workflow will recreate the space level parameters
• The existing pages will resume at the status they were in

Hope that helps

James
Senior Product Manager

P.S. Apologies for the delay, our support team will normally be able to respond quicker than me!

[Leo]

Hi @James Conway ,

Thanks for your assistance. it seems to be a known issue with version 6.12.x I've fixed it by updating the plugin to latest version

Regards,

Leo