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Changing credit card

Stuart Vaughan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 7, 2026

I am trying to change the card paying for your software.  I was directed to  to admin.atlassian.com/billing. and was told to select payment methoid, but I cannot find that option to click.  The invoice I'm trying to pay is [invoice number redacted].

 

Please let me know how I can do this easily as it is taking me too long.


Edit: Personal and billing information were removed from the post to avoid sharing personal information publicly and to align with the Atlassian Community Rules of Engagement.

1 answer

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1 vote
Arkadiusz Wroblewski
Community Champion
September 7, 2026

Hello @Stuart Vaughan 

It depends, maybe you are not Billing admin and don´t have this Permission.

Please reffer to this Articles Manage payment methods | Atlassian Support 

Billing permissions by role | Atlassian Support

If you don´t see this Options then you are probably no Billing admin.

Please also note we are just Community members, if you need further assist, direct your questions to https://www.atlassian.com/company/contact/purchasing-licensing#/ 

Best,

Arek🤠

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