Changed domain and IP Address of confluence and unable to login

[kenneth nichols]

Link between JIRA and Confluence is good according to each application.  Not able to login to Confluence with JIRA credentials.

[AnnWorley]

Update the Confluence application defined in JIRA User Server. 

[kenneth nichols]

Did that on both JIRA and Confluence. Links are established according to each application.

[AnnWorley]

It sounds like you are describing application links - did you update the Confluence application in JIRA User Server where the application name and password are configured for use in the JIRA User Directory in Confluence?

[kenneth nichols]

the old IP Addresses were there. Changed to new IP Address of confluence server but still not able to login to confluence as a Jira user.

[AnnWorley]

If you can log into Confluence as an Internal user, try going to Confluence Admin>User Directories, re-enter the application name and password that were defined in JIRA User Server. If you cannot log in with an internal user, use these directions to enable an internal admin: https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights