Certain users unable to see tasks menu option

[Carike Blignaut-Staden]

We hosted our first Atlassian Success Champion session going though the Tasks and Task Lists features of Confluence.

For some odd reason we had three users where in the training where Tasks don't display on the menu when they click on their profile pictures.



I then proceeded to create own tasks and tag these three users and confirmed that the tasks exist in my own Task list. But still after 24 hours these users do not see the option in their menu. When they visit the Task URL  they are able to see the list. 

Is this a bug in Confluence or a particular setting/feature flag that needs to be enabled?

[Arkadiusz Wroblewski]

Hello @Carike Blignaut-Staden

Ask one affected user to open the direct URL: <your-site>.atlassian.net/wiki/home/tasks

If that works well, then it's some UI inconsistency, and you should then address it to Atlassian support.

Best,

Arek 🤠