We have jira and confluence connect between them. We change the server because the last fail. We restore jira with backup from database, For restore confluence we use a backup in format ZIP, we follow the step by step for restore backup.
When end show the las messages
2019-04-30 17:56:51,965 WARN [http-nio-8090-exec-7] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'andresrodriguez' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2019-04-30 17:56:51,968 INFO [http-nio-8090-exec-7] [confluence.security.login.DefaultLoginManager] recordLoginFailure
Failed login attempt for user 'andresrodriguez':
And another messages
019-04-30 17:27:54,871 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Found USE permission with no associated username or group: [USECONFLUENCE,0,null,null]
2019-04-30 17:27:54,879 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Could not find group configured with USE permission: Alianzas
2019-04-30 17:28:00,100 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation for directory [ 131073 ] starting
2019-04-30 17:28:00,160 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache Attempting INCREMENTAL synchronisation for directory [ 131073 ]
2019-04-30 17:28:00,160 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache Incremental synchronisation for directory [ 131073 ] was not completed, falling back to a full synchronisation
2019-04-30 17:28:00,160 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation for directory [ 131073 ] was not successful, attempting FULL
2019-04-30 17:28:00,375 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache failed synchronisation complete for directory [ 131073 ] in [ 275ms ]
2019-04-30 17:28:00,404 ERROR [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 131073 ].
com.atlassian.crowd.exception.OperationFailedException: com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate
at com.atlassian.crowd.directory.RemoteCrowdDirectory.searchUsers(RemoteCrowdDirectory.java:382)
at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:55)
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