The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cant Find Users in Internal Users

Jordan Isemeyer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 22, 2024

I have a few co-workers that aren't populating in the Internal Users section of our workspace. They've worked on Jira for a few months and are able to sign in no problem into Atlassian. But they arent showing up thus I cant add them to our workspace.

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Answer accepted
Hans Polder
Community Champion
July 23, 2024

@Jordan Isemeyer ,

It sounds like those co-workers don't have access to Confluence and need to request that before you being able to see them and select them.

If you are an organization admin, you can check the configuration of 'user access settings' in admin.atlassian.com (tab 'Products'). If you aren't an admin, please consult with your Jira/Confluence admins to understand how product access is arranged.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events