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Cannot verify account

hayk
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February 21, 2019

Hello,

 

My company has Alrassian account, I wanted to create personal account, during account creatoin it sends email to verify my email.

I press "Verify Account" but the link does not work, this is what it says:

Something went wrong while executing your request.

We're working on it, please try again shortly.

 

I tried to connact support, but I dont konw my SEN uumber. Please help to verify account.

1 answer

0 votes
Zak Laughton
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 25, 2019

Hi Hayk,

The error you mentioned, "We're working on it, please try again shortly.", appears to be from Confluence Cloud

To verify, can you let us know:

  • Are you still experiencing this issue?
  • What URL shows i the browser when you see this error?

– Zak

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