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Cannot insert files or images

Maria Santamaria
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July 22, 2022

Was working fine yesterday. Today I cannot insert any files or images. I click on the option and nothing happens. 

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Maria Santamaria
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 22, 2022

Fixed! It was an issue with permissions. However, some feedback - there should be something indicating that the error was due to permissions. We had to guess at what it was. If I cannot insert images or files due to permissions then the option should either not be there (or greyed out) or an error should appear notifying me how to fix it. 

salarie-leca
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March 13, 2023

@Maria Santamaria what were the permission issues? I'm having a similar issue and have investigated permission but can not determine a root cause. 

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