Cannot get Confluence License from Portal

[RPizzutillo]

I need to get my Confluence license. I upgraded from 7.4 to 7.6 and it says it cant start because there is no license present, therefore I cannot get my server ID to plug into the licensing portal to retrive it.

[RPizzutillo · Accepted solution]

To anyone else who has this issue.  Open you backup and view the confluence.cfg.xml

Your server ID is in there.....

[Davin Studer]

You can manually get your licenses at https://my.atlassian.com if you need them.

[RPizzutillo]

Yes, you can, but it asks for the server id which you can get by logging in as admin.  But my problem is, the server isn't even starting because of the license, so i cant login is admin.  And my license IS valid.  Vicious loop......

License Inconsistency: Confluence support and upgrades for your current license have expired.
You'll need to supply a valid license key. Confluence can't start without this.
If you have a new license, please enter it on this page and restart.

Learn more

To get your Server ID:

1. Log in as a Confluence administrator
2. Click on the Settings icon and choose General configuration
3. Click on the License Details link (under 'Administration')
4. Your Server ID is listed in the Server ID field

Support Expires 11/25/2020