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Cannot download all attachments on page

Ella Sparks
Ella Sparks July 16, 2018

Hi,

 

I tried to download the attachments from a page in my space via the Download All button on the Attachments page. When clicked, an error occurs as shown in the screenshot.

 

Could you please look into this, thanks.

Ella

image.png

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Jayakumar Narayanamoorthy
Jayakumar Narayanamoorthy October 26, 2018

Try to rename the file "Image2016-11-14 12:29:48.png" in the attachment property and try to download the file.

Refer this  https://jira.atlassian.com/browse/CONFSERVER-26131

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 16, 2018

The error message is telling you that Confluence cannot read the file from the attachments directory.

You will need to look at the server to establish why it can't read it.

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