Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2019 edited
Hello there!
Thank you for letting us know about this. Could you please let us know what error message you're experiencing when you try to update or edit Draw.io diagrams?
Does it occur ONLY for Draw.io diagrams, or also when you try to work with other sorts of attachments?
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2019 edited
Hello,
Thank you for the follow-up. Happy to hear that it is now working for you.
If you encounter the issue again, please raise a ticket with our Cloud Support Team. They will be able to have a look at your server logs and determine the cause.
Take care and kind regards,
Shannon
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