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Cannot create new space in new Confluence site

Warren Prescott
January 15, 2026

I created a new Confluence site.

Yesterday I could create new spaces, but today, it says

"We couldn't find what you're looking for" once the creation wizard has completed. I can create it on my other sites, so I'm not sure what the issue is.

1 answer

2 votes
Trudy Claspill
Community Champion
January 15, 2026

Hello @Warren Prescott 

Welcome to the Atlassian community.

You are the second person to post about that problem today.

According to your post tags you are on a paid subscription and are a Product Admin. I recommend that you open a support case with Atlassian since there are no active incidents on their Status page.

https://status.atlassian.com

You can open a support case at

https://support.atlassisn.comcontacy/#/

Warren Prescott
January 16, 2026

Hi Trudy, 

Yes I saw the other one that looked like it had been reactivated.

 

I'm not a paid subscription, it's just on the new-site-free-trial part. I'll see if I can contact Atlassian thanks

Trudy Claspill
Community Champion
January 16, 2026

If you are on a Free subscription you are not entitled to create a Technical Support case.

I did see that for the other person the problem spontaneously resolved itself. Are you still encountering the problem on your site? If so I can flag you post here to raise it to the attention of Atlassian Team members.

Warren Prescott
January 16, 2026

Hi,

 

Yes it seems to be somewhat working now.

I  can create the space with a different name/key and rename them. Bit odd but OK.

Thanks!

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