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Cannot access afklm.atlassian.net

Piergiorgio
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May 9, 2025

Hi,

I should normally have access to AFKLM Confluence in the Cloud using
https://afklm.atlassian.net
but I always get the same error message that my account is inactive whilst it should not.

It's urgent for me to get my access back. Can someone help me please?
I have a lot of Epics to work on. Thanks!


1 answer

0 votes
Piyush Annadate _ACE Pune_
Community Champion
May 9, 2025

Hello @Piergiorgio ,
Welcome to the Community ! 
Would recommend for you to  open a ticket with IT team or L1/L2 team at your company. Another is to scroll to  bottom of your Jira site, configured if, there should be  "Report a Problem" button in Jira.with that, you can submit a request there and that would send a notification or mail to JIRA admin of your instance.

At Community, none have access to your site, unless you create a ticket  support.atlassian.com to provide you details about your admins.

Also, if you have Confluence access and Space access to the settings.

Example URL: https://{SITENAME}.atlassian.net/wiki/spaces/viewspacesummary.action?key={SPACEKEY}&showAllAdmins=true

There would have confluence admins list as well.

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