Cannot Export page to PDF Files

[Baitong Poompeeranan IT Infrastructure]

I've try many way and nothing progress about this error 

pls help :(

[raphael.oliveira · Accepted solution]

Hi there,

I am having the same error when trying to Export the Page as PDF.
Seems to be happening since today only.

* I already tried different pages;

* I already tried different users

The issue still persists

Regards!

[LP]

Hi,

I tried today after some weeks. And It works !

[Septa Cahyadiputra · Accepted solution]

Hi @Baitong Poompeeranan IT Infrastructure

Welcome to the community and sorry to hear you experiencing such issue on your end. You might want to wait for a while and try again as it could be intermittent issue. If the issue persist after waiting, could you please try the following

• Try different page and see if the issue persist
  • If it is a page/space specific, it could be due to the content formatting
• Have you tried a different browser or incognito mode
  • This could exclude cache or cookies as the cause of the issue
• Have you tried using a different machine or users?

Hope it helps to troubleshoot the issue further. Also, you might want to contact Atlassian support team so they could see what happen in the background.

regards,
Septa Cahyadiputra

[Barbara Szczesniak · Accepted solution]

@Baitong Poompeeranan IT Infrastructure and @raphael.oliveira I don't see any new incidents on the Confluence Status page (https://confluence.status.atlassian.com/), so it may be something that just started. You can report it using the Report a problem link at the top of the page.