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Canceling Gliffy add-on for Confluence cloud

Jira Admin
July 25, 2018

What will happen if we stop subscription for Gliffy on our cloud instance of Confluence? Will we still be able to view all the diagram we have created thus far or not? Can we edit them? I understand we wont be able to create new ones. 

Thank you, 

Luda Boyce 

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AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2018

Hi,

When I stopped my trial of Gliffy this result on pages with Gliffy content:

Screen Shot 2018-07-25 at 3.00.38 PM.png

When I uninstalled Gliffy altogether I got "unknown macro" where the Gliffy diagram was:

Screen Shot 2018-07-25 at 3.01.58 PM.png

Thanks,

Ann

Jira Admin
July 25, 2018

Thank you that is super helpful, so technically we should convert all diagrams into different format because it does not look like it will safe it after we totally detach ourself from the tool. 

Jira Admin
July 25, 2018

Is that correct?

AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2018

Correct, when your license is invalid the diagrams will display the read-only license message and when Gliffy is uninstalled altogether the "unknown macro" message will appear.

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