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Cancel subscription - draw.io / what happens with existing whiteboards?

Manuela Weiser
I'm New Here
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November 7, 2025

Hello, we want to cancel our draw.io subscription for the whole company because we don't use the tool anymore. Nethertheless, we elaborated some whiteboards with draw.io in the past. What will happen to those boards after cancelling the subscription? Will they still be available? Thank you for your help!

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Victor Law - Ricksoft
Community Champion
November 8, 2025

Hi @Manuela Weiser

Welcome to the community.

Based on the following official document from draw.io, the existing diagrams in Confluence Cloud will remain viewable and accessible by users. However, it will no longer be editable by users.

https://www.drawio.com/doc/faq/unlicensed-drawio-app-confluence-jira-cloud

Thank you.

Manuela Weiser
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 10, 2025

Thank you :) 

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