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Can't work in my workspace even as admin on mac

Eldar Alishev
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June 8, 2020

Hey everyone, 

I have a mac (Catalina) and Safari and Chrome (latest one). 

Everything was ok until that one day I'm trying to access my page and see as on the picture. I don't see my account, can't tap on any button, and can't see my space and all other things. 

Looks like something is broken in css but i didn't change anything. 

What should i do? 

 

Here how i see the page. 

1591622376328.jpg

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2020

Hello @Eldar Alishev ! As I understand, when you access your Confluence instance there are visual glitches that keep you from interacting with your page.

 I have seen this before, and we have documentation that points to a situation that is quite similar to what you are facing.

You can check the document here:

According to the document, you will need to enable safe mode in your Confluence instance. If you need some guidance on how to do it, take a look here:

I hope this helps! Looking forward to your reply.

Eldar Alishev
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 17, 2020

it's not helping. I don't have any additional apps, that are preventing my confluence of working. 

 

I have a lot of batch.js problems. And some pictures are just not uploading.

 

And no, this is not because of plugins, i've disabled all of them

 

Dashboard - Confluence 2020-06-17 18-39-41.pngCOnfluence_bug2.png

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