Can NOT access Confluence because force-update.json not found.

[Anders Wang]

I can not access my confluence. and it seems the loading process interrupted by the "force-update.json".

I had already tried to remove all the cookie in my computer, use another browser software, and turn-off AdBlock plugin,...  and anything i can try.

But it still stucked like pic under below.

[Manoj Gangwar · Accepted solution]

Hi @Anders Wang Welcome to the community!

It could be due to the recent Incident but it is resolved. You can raise a concern with Atlassian using the below link- https://support.atlassian.com/contact/ 

[Anders Wang]

alright, thanks for information and suggestion.