Block Invitation mails for new users with scim provisioning with Entra ID

[Lutz Faber]

Hello, ich have an SCIM User provisioning für Confluence from Azure AD. New Users in Conflunce show the status invited. Ist it possible to create the new users with status acitive without Mailinvitation?

Thank You very much and regards,
Lutz

[Arkadiusz Wroblewski]

Hello @Lutz Faber 

Did they really receiving invitation Email ? Because from design, SCIM flow should supress standard Invitation, and once User Log In Succesfully Status should change directly to Active.

Best,

Arek🤠

[Tomislav Tobijas]

Hi @Lutz Faber ,

Yeah... this is a bit tricky, as it isn't really clear when users who are either invited directly or via IdP receive app/product notifications.

There's this feature request that you can monitor/start watching: AX-1248: Ability to disable the Welcome emails sent to user after granting Product access 
Similarly, there's this JSM-related request: JSDCLOUD-15729: Ability to disable the notification for product specific invitation email 

It all depends on whether you've granted an IdP group app access, or if you just added a user to a group (and provisioned it) which already had app access... Mind-melting, I know 🫠

And as for statuses and skipping "Invited" status 🚥 - is there any specific requirement to do so? I find it insightful to know if the user logged in or not. Although there's a separate metric regarding the 'last active' timestamp (which does have specific delays).

Cheers,
Tobi