Behaviours in cloud, question for organization users

[Eduard Diez]

Hi!

We need a Behaviours JavaSctript script, which hides one of the organisations of ServiceManagement, so the members don't receive mails, when one of them create a ticket.

But I can't get the value of the organisations field to compare it.

If the organization is the 158, it should disappear

getFieldById("customfield_10002").setVisible(false);  // organization field

if( getFieldById("issuetype").setValue("10463")) {

    getFieldById("customfield_10002").setVisible(true);

} else{

        getFieldById("customfield_10002").getId("158").setVisible(false);

}

It doesn't work... Please could you help me community?

[Eduard Diez · Accepted solution]

Filally I put a script in the transition of the WF ServiceManagement that it put the participants and I forget the organization.

If the community need this script is there:

def issueKey= "XXX-111"
def issue
def result = get('/rest/api/2/issue/' + issueKey)
       .header('Content-Type', 'application/json')
       .asObject(Map)
if (result.status == 200){
         issue = result.body
} else {
      return "Failed to find issue: Status: ${result.status} ${result.body}"
}

def array = [
                 "accountIds1",
                 "accountIds2",
                 "accountIds3"
]

def accountIds = []

// Construir un array de objetos con el formato esperado
array.each { accountId ->
accountIds << [accountId: accountId]
}

def update = put("/rest/api/2/issue/${issueKey}")
         .queryString("overrideScreenSecurity", Boolean.TRUE)
         .header('Content-Type', 'application/json')
         .body([
                 fields: [
                         customfield_10119: accountIds
                               ]
                ] )
         .asString()

if (update.status != 204) {
return "${update.status}: ${update.body}"
}

return 'Success'

[Nic Brough -Adaptavist-]

Hi Eduard,

Behaviours can only manipulate the front-end of the system, it does not allow you to stop sending mail to someone based on what is entered on the screen.

[Eduard Diez]

yes I know that, but, in this case what we do is that all the users are part of a specific organisation 158, and what we want is that the user cannot share the issue with anyone if it is not of the type 10463.

I don't know if I'm making myself clear, because when sharing it, it sends mails.