BI report confluence

[Simon Lindholm Mikkelsen]

I’m currently looking into building a BI report to analyze how our employees use Confluence (e.g. page views, engagement, adoption across spaces, etc.).

Before moving forward, I’d like to understand what data is actually available through a Confluence data share (e.g. Atlassian Analytics / Data Lake).

Specifically, I’m interested in:

- Whether user-level activity is available (e.g. which users view which pages)

- Availability of historical data (timestamps, trends over time)

- What content-level and usage metrics are included

- Any limitations or restrictions (e.g. privacy constraints)

Could you clarify what data can be accessed through a data share, and whether it supports this kind of usage analysis?

Thanks!

[Maja Vallin]

Hi Simon,

If you haven't already looked at the Confluence site analytics page in Confluence I think that's a great place to start. There's good documentation here. That kind of analytics is also available within each space of your site. 

But if you're looking into to Atlassian Analytics already for even more powerful tool I found the series Atlassian did on youtube very helpful to get a view into what the tool actually could do. They also go trough the privacy settings here. The series is mainly focused on Jira, but the basics of Analytics is the same you just have other tables to pick from with Confluence.

There's a bunch of templates you can work with in Analytics, or create your own, or copy exiting and change it to your liking (I really liked that) and the one for Confluence are listed here. But all documentation you can find here (there's a lot!) 

Hope this helped, all the best

[Aron Gombas _Midori_]

@Simon Lindholm Mikkelsen 

The best reference-like documentation of what Confluence info is captured by Atlassian Data Lake is the schema documentation. It is very technical, but you should be able to find the answer for all your question here.

Note that the Better Content Archiving and Analytics app also comes with out-of-the-box reports that help with your use cases.

The report that are relevant to you:

1. Space analytics
2. Content analytics
3. User analytics
4. User engagement

You can try it free on your Confluence site any time.

(Discl. this paid app is developed and supported by our team. Free for 10 users.)