The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Atlassian not loading on IE11

Walter Schoombie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 17, 2019

Since this morning, Confluence just loads showing the confluence badge but nothing else appears on the page.

 

I am using IE11 on Win7. Jira works fine.

On another PC using edge, I can get into Confluence.

I tried cleaning up IE cache and cookies etc. Even restarted a few times but no luck.

Anybody else have experienced this?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote
roman
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 18, 2019

Hi @Walter Schoombie,

please check if IE is not running in the compatibility mode. 

According to Cloud documentation, Cloud does support IE11: https://confluence.atlassian.com/cloud/supported-browsers-744721663.html.

Roman.

Walter Schoombie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 20, 2019

Thanks for this information. I checked and it was not running in compatibility mode.  For some reason that I don't know it just started working again. (Compatibility mode checking is set for automatic and I suppose it is possible that it started in that mode)

roman
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 20, 2019

@Walter Schoombie,

glad that it started working again!

Roman.

TAGS
AUG Leaders

Atlassian Community Events