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At Sign up Account is saying domain is taken, is my domain, how do I overcome this?

Ronald Gwenzi
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February 13, 2023

Atlassian support sign up.png

2 answers

3 votes
Nic Brough -Adaptavist-
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February 13, 2023

Welcome to the Atlassian Community!

No, it's not saying it is taken, it is saying the name is invalid.  You need to remove the periods in it.  I suspect you really just want ioki as the name.

Jack Brickey
Community Champion
February 13, 2023

Ah...geez...I should have read the error message! 😏

Nic Brough -Adaptavist-
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February 13, 2023

:-)

0 votes
Jack Brickey
Community Champion
February 13, 2023

Is it possible that you or someone else already signed up using your domain? I would suspect that this is the case so you may wish to check with others in your organization. The best way to get help with this is to contact Atlassian support directly and select the billing option.

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