Application Links

[Sebastian Heybrok]

Hi there,

I am having trouble connecting Jira and Confluence. Jira is running via HTTPS and can connect to confluence using incoming oAuth and nothing for outgoing.

On Confluence it says NetworkError wiht "java.lang.NullPointerException: null"

I am using the Jira base url in the connector configuration.

Pls advice and let me know what logs are needed to get this done.

[Jeremy M · Accepted solution]

Dear Sebastian,

You could check the logs;  atlassian-confluence.log, located at... <confluence-home>/logs/atlassian-confluence.log

Your error has thankfully also been documented by Atlassian;

https://confluence.atlassian.com/confkb/nullpointerexception-when-trying-to-configure-application-links-273285733.html

Atlassian states that the cause is that the Server ID of Confluence is either missing in the database or incorrectly set. Please take a look at the documentation, I will be here to help should you have any questions about the docs.

Friendly Regards,

Jeremy Mooiman

[Sebastian Heybrok]

Hi Jeremy,

thanks for your fast reply. Unfortunately  the SQL statement return the correct value in the format "<string>my-con-fluence-ServerID</string>" and I can also manually find it in the confluence.cfg.xml showing as 

<property name="confluence.setup.server.id">my-con-fluence-ServerID</property>

In the atlassian-confluence.log it says 

WARN [http-nio-8090-exec-2] [atlassian.applinks.core.DefaultApplinkStatusService] logApplinkError Unrecognized error while attempting to retrieve status of Application Link '49603bdc-8b72-3138-927c-85e62ea77f03'
-- referer: http://confluence:8090/plugins/servlet/applinks/listApplicationLinks | url: /rest/applinks/3.0/status/49603bdc-8b72-3138-927c-85e62ea77f03 | traceId: 77a91b4929e7c501 | userName: admin

[Lars Olav Velle]

Running on the same server? Java has no knowledge of search dominans. Have you tried using the FQDN? 

[jira guy]

Running into similar issue..server id and everything is correct. Also, tried using FDQN. Any idea why the integration isn't working.

@Sebastian Heybrok were you able to fix this issue?

[Sebastian Heybrok]

I got this working but cant remember the root cause of the problem tbh.
Any chance to get some more details from your end? We are running with oauth for in and outgoing connection.

[jira guy]

I deleted all oauth tokens from bandana table in confluence database and it is working now. I just have to make sure docker container timezone and jira timezone are same now