Anyone have the Confluence mobile app working with Duo multifactor authentication?

Paul Chauvet
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April 25, 2018

Hello all,

Has anyone gotten the new Confluence mobile app working with Duo for Confluence (https://duo.com/docs/confluence)?  

If I login to the Confluence app with a user that doesn't require Duo - it works fine.  If I login with a user that requires Duo - it shows a white screen with the swirling animation that shows something is loading.  After a couple minutes, it (apparently) times out and returns to the server selection screen.


I'm on Android 7.x (Moto G5 Plus if the device matters) and am on the latest version of Confluence server (6.8.1 as of now).

I haven't seen anywhere that lists that Duo (or any other MFA) is supported with the app - and wouldn't be surprised if it isn't yet - but wanted to make sure.

At least if it isn't supported it is better to fail-secure as it is doing (and not let the user in) then fail-open (and allow the user in without MFA if that is set on their account).

Thanks in advance,

2 answers

1 vote
Dave Browning
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January 12, 2019

+ 1 same problem, no solution.

0 votes
thais
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April 26, 2018

Hi, Paul,

Are you on Confluence Cloud or Server? 

Paul Chauvet
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April 28, 2018

Sorry server edition, not cloud.

marcingminski July 2, 2018

Hi Paul, I have the same problem, did you ever find a solution?

thanks

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