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All the work I had done is lost even though I logged in before the deadline date. How do I restore?

Ryan Alexander
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September 24, 2024

 

I logged back in before the deadline but my project was gone!

How do I restore the project documentation?

 

Below is the email I recieved

"This is a final reminder that if you do not start using your Confluence product, on site combokata.atlassian.net, it will be deactivated on 2024-09-30."

1 answer

0 votes
Bibek Behera
Community Champion
September 24, 2024

@Ryan Alexander ,

Please reach out to Atlassian support https://support.atlassian.com/confluence-cloud/

All the best!

 

Ryan Alexander
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 24, 2024

That was the first thing I attempted but was prompted with the following message:

Upgrade to Standard to get one-on-one customer support
Confluence Free comes with Community Support. To access business hour customer support, upgrade your plan.
Which is why I followed the page advice and turned to the community to ask my question.

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