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After update to the last version 8703 I cannot reach the Confluence

Zhavoronkov Alexander
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August 27, 2021

I downloaded the setup "atlassian-confluence-7.13.0-x64" and installed it. After that I modified web.xml and server.xml and copied the sertificate jks-file. Now I can ony reach Confluence localy and not with https. What is wrong?

1 answer

0 votes
Fabian Lim
Community Champion
September 10, 2021

Hi @Zhavoronkov Alexander 

I would recommend that you open a ticket with the Atlassian Support team on this link.

Please Provide the following details:

  • Summary - a short summary of your problem.
  • Description - details about the problem. 
  • Steps to reproduce – if reproducible, provide step by step detailed information
  • Expected Behaviour – what was the expected outcome
  • Severity - give an indication of how many users are affected by the problem
  • Provide screenshots if possible
  • Attach support zip - this will create a zip file of your logs and configuration files, these can really speed up troubleshooting your issue and should be included if possible.  See Create a Support Zip for info on what's included. Make sure you reproduce the issue before getting the support zip.

Thanks

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