A long-running task has been initiated by another user

[Jan Winter]

According to Shannon_Spaniol I create a thread regarding "long running task".

Apparently I installed a app on my site.

Then I noticed in "Manage Apps" having a info dialog showing the following message:

A long-running task has been initiated by another user. To avoid conflicts, you will not be able to update apps until this task has completed.

• Installing https://xxx3651c.ngrok.io/atlassian-connect.json... (Initiated by undefined on 19.5.2020, 14:42:20)

Now I can not install/uninstall or modify apps.

PS. This question is related to A long-running task has been initiated by another user 

Thank you in advance. 

Cheers

Jan

[Nic Brough -Adaptavist-]

Ok, could you explain what this is about?

[Jan Winter]

I raised a new question as explained by Shannon_Spaniol in the following question: long running task

There she mentioned: "If you are a Cloud Free administrator, please make sure to create a new question on Community and reference this issue. By updating an old thread, your response might not be seen by our team. By creating a new thread, this will ensure that we see your request. We will be able to raise a support ticket for you using the information connected to your Atlassian ID."

[Nic Brough -Adaptavist-]

Ok, could you explain the problem here?

[Jan Winter]

Please see updated  description.