Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

431 with Microsoft Account log in

Justin Holman
Justin Holman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 16, 2021

We have one user that is trying to activate his account using his Microsoft account. When he clicks on the invite, he gets a 431 error code. We have others who can get in with no problems.

He has tried

Edge, Chrome, Firefox

Clear cookies and cache

Tried different computers. 

Any suggestions?

Answer
Watch
Like Be the first to like this
271 views

1 answer

0 votes
Justin Holman
Justin Holman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 16, 2021

Apparently moving his access to just user, he could log in. We then added Product Admin back in and things are fine.

 

Odd.

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security