403 due jira-confluence token creation

[Kirill Bakhchin]

Hello Community,

Please, help to find reason for case described below.

Brief:

- jira server 7.13.9;
- confluence server 6.15.10;
- Active directory auth.

Problem:

I'm trying to map confluence document to jira issue for a new user with 403 error (no document found but request sent):

From jira:
GET /jira/rest/confluenceIssueLink/1/confluence/search?query=Document&appId=$APPID$&spaceKey=&maxResults=10&_=$SOMEID$ HTTP/1.0" 403
From confluence:
No any logs (maybe too low level I can not increase it).

As I can see there is a token to auth request (/confluence/plugins/servlet/oauth/authorize) from Jira to Confluence and I can not create it.
It is stored in user profile by default and creatind with new map request, but not in this case.

I've tried to remove user - no way;
How can I diagnose this error and try to fix it?

Thanks.

[Kirill Bakhchin · Accepted solution]

Hello Community,

Update for this case, problem Solved:

You need to find the same req from another user, switch to this user and copy url, smth like this:

jira/plugins/servlet/applinks/oauth/login-dance/access?applicationLinkID=

Then you need to request it from problem account - it should works.

Thank you.