Even after editing or recreating the Confluence page, it fails to display in View mode, showing the error below.
I have tried reloading the page and recreating it several times, but the issue persists.
What should I do to resolve this?
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Confluenceページを編集・再作成しても、閲覧モードでは下記のエラーがでて表示されません。
何度かリロードをしたり、ページの作り直しをしましたが、改善しません。
どのようにすると良いでしょうか?
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通常、この問題は自然に解決します。当面は、ステータス ページにアクセスして、このエラーに関連する既知のインシデントが報告されていないかご確認ください。問題が解決しない場合は管理者に連絡し、次の情報を添えてアトラシアンのサポート チームに問い合わせるよう依頼してください。
Hi @KentaTakahashi _kuri-megane_
This error is based on you instance.
What if you open an incognito window and do the same actions, does this work.
If it doesn't, then raise an issue with Atlassian Support, you need to be a Confluence admin, other wise ask you Confluence admin to raise it for you,
Provide the hash and trace details, also create HAR file and add this to the support request as well.
Hi @KentaTakahashi _kuri-megane_ when you are rebuilding the page, are there parts of it that will save and then displays appropriately? Are you cutting/pasting the data when you're rebuilding the page? Does the browser make a difference?
As you have a standard Confluence license, your System Administrator could open a work item with Atlassian Support and have them review the page. They can actually look at the physical page if your admin grants them access.
Hope that helps.
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Thank you both for your replies.
I apologize for the late response — we were away for the Obon holiday period in Japan.
I have just checked the page that was having the problem, and the issue has resolved itself.
If the same thing happens again, I will follow the steps you advised.
Thank you very much for your support.
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