Заблокирован аккаунт

[Speranta]

Здравствуйте!
Заблокирован аккаунт [email removed].
Подскажите причину?
Нахожусь и проживаю в Молдове. 

[Personal information removed as it is against  community guidelines ]

[Speranta]

Закрыли доступ со стороны Atlassian
Нет доступа к сервису CONFLUENCE
Trello работает, а CONFLUENCE нет

[Speranta]

Закрыли доступ со стороны Atlassian
Нет доступа к сервису CONFLUENCE
трелло работает, а конфлюенс нет

[Tomislav Tobijas]

Hi @Speranta ,

Are you referring to an Atlassian cloud account, a forum account, or something else?

Also, was it a company account or a personal one?
If it were the company one, could you try to reach out to your company admins and check with them what's going on?

Is it just an account or a whole site you cannot access?

Cheers,
Tobi

[Speranta]

Администратора тоже заблокировали.
Нет доступа к базе данных, что была у нас на atlassian.com

[Speranta]

можно разблокировать хотя бы на несколько дней?

[Tomislav Tobijas]

I've reached out to Community Support team to take a look at it. Someone should get back to you within a day or 2.

[Speranta]

Подскажите. есть ответ? 

[Tomislav Tobijas]

Hey @Speranta ,

I've marked this for someone to take a look at it, but I'm not sure why there's no answer 😐:

We received your request. Help is on the way! An Atlassian Support Engineer will review the post and respond on this thread within 2 business days.

To receive support, you could try creating a new account and starting a Standard or Premium trial for one of the apps. This way, you could reach out to Atlassian Support and ask them about this 👀 

It might be a bit complicated, but I'm not sure if there's any other way.