Problem : URL /Card JIRA displayed in whiteboard - untimely switch

[Karine VANEL]

Hi,

In whiteboard, when adding links to tickets with a card display (e.g. US), the display sometimes switches to url mode for no reason.

Do you have a solution to put all the URLs back in card mode?

[Stijn Veer, van der]

I've seen this behavior as well. Reloading does not fix this. We need to manually convert all the urls back to cards.

[Robert-van]

We have the same issue and sometimes "display embed" switches to "display card". Convert URL to card does not help, as the switch occurs again unexpectedly.

[Kiam Venter]

I may not have a solution, but I found that clicking the lock button on the edit pop-up stops this from happening in the future. The following is the pop-up I am referring to: