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Are Roles broken right now?

Gary Spross
Community Champion
December 10, 2025

I'm getting an error when I attempt to load the global Space Permissions -> Defaults for new spaces page and nothing shows. Additionally, when I navigate to any spaces settings -> Users page, I see the list of People/Groups in the space and their associated role, but nothing loads when clicking the role drop down or the info icon.

Screenshot 2025-12-10 234509.pngScreenshot 2025-12-10 234459.pngScreenshot 2025-12-10 234243.png

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Marie Casabonne
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2025

Hi @Gary Spross - thanks for reaching out. I just spoke to my engineering team and it seems the issue has been resolved on our end. If you're still seeing this issue, please open a support ticket at https://support.atlassian.com/contact/ and email me the link (mcasabonne@atlassian.com) and we'll look into it right away. Thanks!

Gary Spross
Community Champion
December 11, 2025

Hi @Marie Casabonne, I did open a support ticket last night when I was seeing the issue. When I checked again this morning, it seems to be working again. I will email you a link to the support ticket I opened.

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