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Error when using gitlab maintainer permission

Tobias Nyholm
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July 1, 2025

I use a "maintainer access token", but it seams like it fails to import projects from the UI. The error I get when inspecting the gql requests are: 


> Error while getting repository additional fields

 

Im not sure why. Are you trying to access the [Custom Attributes API](https://docs.gitlab.com/api/custom_attributes/)? There is no documentation and no obvious workaround. I feel like compass is saying: 

> "Please give me all the permissions to your company's source code. I wont tell you what I will do with it, but trust me." 

 

1 answer

0 votes
Enrique Serrano Valle
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2025

Hi, @Tobias Nyholm !

The GitLab integration for Compass is open source, so you can see what the code is doing.

This seems to be the line sending the message that you're seeing, which would only happen if something unexpected happened contacting the API of your Compass installation to check for already imported components, or GitLab itself to check whether there are already open merge requests in case you decided to manage that component using config-as-code.

Without additional information, not sure which one of the two is causing this scenario - it might be something specific to your organization setup. If this situation persists, opening a support ticket may help, as they would have better access to the application logs to determine the exact path that is triggering this message.

Tobias Nyholm
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2025

Hello

The GitLab integration for Compass is open source, so you can see what the code is doing.

 

That is great news. I'll check it out. Thank you. 

 

Without additional information, not sure which one of the two is causing this scenario

Yeah, me and you both =) I get nothing. 

 

I'll open a support ticket. Could I ask you how I can contact support? The help section is guiding me to the docs or the "ask the community". And the "Message" feature with Humphrey is worse than Clippy =)

 

 

Screenshot 2025-07-01 at 19.45.41.png

Enrique Serrano Valle
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2025

@Tobias Nyholm this page lists all the Compass support resources. Different plans may have different support terms, but I would recommend starting here.

Please, keep me posted on how this goes!

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