Bug: Search smart-links show zero component counts in many cases

[Keith Furnell]

Finally figured out why we sometimes see 0 COMPONENTS in pasted smart-links for Compass component search queries with non-zero results. It's as soon as you select a non-default display column:

URL query params	Smart-link
tier=2	✔️
tier=2&__more_default_columns__=compass%3Atier	❌

Similarly when components search URLs that use custom fields values as a filter are pasted as smart-links, their behaviour differs depending on the custom field type used to filter, for example:

Filter Field Type	Presentation
single_select	✔️
multi_select	✔️
number	❌

A number filtered query for the value 1 results in a URL query param:

custom-field.FIELD_GUID=%2C1

An incorrect zero component count also results from a pasted link with URL query param:

status=archived

[G subramanyam]

Hi @Keith Furnell  welcome to the Atlassian community.

Thank you for providing such a detailed and insightful analysis of the "zero component count" issue you're observing with Compass smart links!

Your findings regarding the URL query parameters like custom-field.FIELD_GUID=%2C1 and status=archived are particularly valuable, as they offer concrete examples for diagnosis.

Report this bug to Atlassian:

• Raise a support ticket with Atlassian Support: This is the primary channel for reporting bugs and getting direct assistance from Atlassian's engineering teams.
• Go to: Atlassian Support
• Choose "Technical support" and select "Compass" as the product.

When creating the ticket, please include all the details you've provided on this thread.

Thanks for bringing this to the community's attention.