Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Weekly Wonder: Building Inclusivity - Ensuring Diverse Voices in Your CUG

G’day CUG Leaders!

Every thriving group is built on a foundation of diverse perspectives. When everyone feels welcome to share their insights, regardless of background or comfort level, the group’s output becomes richer, more innovative, and more impactful.

But how do we make sure that quieter voices and those from underrepresented backgrounds feel empowered to speak up?

Here are five practical tips to help you foster an inclusive environment where every member feels heard:


1. Set the Stage with Clear Ground Rules

Start every meeting by establishing expectations for respectful listening and open-mindedness. Make it clear that all ideas are valued, and that interruptions or dismissive comments aren’t acceptable. This helps create a safe space where members know their contributions will be respected.

2. Use Structured Sharing Methods

Instead of open-ended discussions, try round-robin sharing or small breakout groups. These formats give everyone a turn to speak, reducing the pressure on shy members and ensuring that dominant voices don’t unintentionally take over the conversation.

3. Encourage Asynchronous Participation

Not everyone is comfortable speaking up in real time. Offer opportunities for members to share thoughts before or after meetings through surveys, chat threads, or collaborative documents. This allows quieter members to reflect and contribute in ways that suit them best.

4. Celebrate All Contributions

Acknowledge and thank members for their input, whether it’s a bold new idea or a thoughtful question. Public recognition, even for small contributions, builds confidence and signals that every voice matters.

5. Actively Seek Out Diverse Perspectives

Don’t wait for volunteers - invite input from members who haven’t spoken yet. Phrases like “We haven’t heard from everyone yet - does anyone else have thoughts to share?” or “I’d love to hear your perspective on this, [Name], if you’re comfortable” can gently encourage participation without putting anyone on the spot.


Other helpful resources:


Inclusivity doesn’t happen by accident - it’s the result of intentional actions and ongoing effort. By making space for every voice, you’ll unlock new ideas, strengthen your CUG, and help every member feel like they belong.

How do you encourage diverse voices in your group? Share your tips and stories in the comments below - we’d love to learn from you!

3 comments

Dave Liao
Community Champion
November 9, 2025

@Blake Hall - appreciate these tips!

One of my favorite structured sharing methods is Lean Coffee - which is effectively described here - https://agilecoffee.com/leancoffee/

The more you host lean coffee events, the easier it is to facilitate. It lets the audience come up with topics in the moment and has a focused way of voting on and selecting topics.

Like # people like this
Blake Hall
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
November 10, 2025

@Dave Liao Love this idea! Totally stealing it for upcoming Champions office hours. Thanks for sharing it with me! :D

 

Like # people like this
Dave Liao
Community Champion
November 10, 2025

Totally do-able using Confluence Whiteboards 😉 

Like # people like this

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events