What is one jira habit, trick or setting you discovered that now saves a tone of your time now?

[Himanshu Tiwary]

Hey Everyone,

I wanted to start a discussion that might help a lot of people, especially those still learning Jira and JSM.

What is one habit, shortcut, setting, or small trick you discovered way later than you should have, but now use all the time?

The best Jira tips are often not the big advanced things. Sometimes it is one small setting, one smart filter, one automation idea, or one workflow habit that suddenly makes everything easier.

It could be related to:

• Jira administration
• JSM
• Assets
• automations
• dashboards
• queues
• permissions
• workflows
• reporting

Basically, what is your “I really wish I knew this earlier” Jira tip?

Would love to hear the little things that made a big difference for you.

[Chris Rainey]

Honestly - modifying my notification settings. It's something so small and so easy to overlook, but saves so much time in the long run, especially if you email inbox gets as insane as mine does haha. I am also in Jira everyday so I find that the in-app notifications are really all that I need.

[Himanshu Tiwary]

Exactly, We have so much customisation in the in app even  the automation makes it a quick process

[Arkadiusz Wroblewski]

Mine was realizing that “just one small automation” is how Jira admins accidentally start a second full-time job 😄

So my habit now is:

If a rule needs a paragraph to explain it, it is probably too clever already.

Keep workflows boring, keep automations small, and always check the audit log before blaming Jira.

That one saved me a lot of pain.

[Himanshu Tiwary]

Hahaha, I guess that's the atlassian joke for the day  :P and ironically is very importance and a time saving convection for a atlassian  admin to work in a instance so versatile

[Chris Rainey]

"Always check the audit log before blaming Jira"

I love it. Get that on a t-shirt immediately.

[Arkadiusz Wroblewski]

@Chris Rainey @Himanshu Tiwary 

Haha, absolutely the Atlassian admin golden rule. 😄

Half of the “Jira is broken” moments usually turn into “oh… that automation did it” right after checking the audit log.

I’d be happy with any Atlassian T-shirt or basically any swag at this point, because my company seems to think it’s already reward enough that I administer everything alone, handle migrations, and own the whole Atlassian hybrid environment end-to-end  while somehow still not offering to send me to Atlassian events or certifications. 🤣

[Himanshu Tiwary]

@Arkadiusz Wroblewski If there's a chance to get please get me M size too😹

[Andrew Zimmerman]

My tip is to make Permission Helper your first check when troubleshooting access issues.

I sometimes still catch myself getting a bunch of tabs open: User Management, Space roles (People tab), Space permission scheme, etc, when someone reports a user access issue. But the simple permission helper feature can quickly tell you which access layer(s) are preventing the user's access. Just going there first saves you lots of clicks.

It's a great admin tool right in the UI!