Anyone else having issues earning the Bookmarker badge?

[Justin Racklin]

I keep viewing my bookmarks, but no matter what, I can't seem to earn the Bookmarker badge.  Anyone else having this issue?  Thanks!

[Amanda Barber]

Hi, @Justin Racklin - I already earned this badge, so I'm unable to reproduce it, but I've reached out to an Atlassian to take a look.

[Krista Williamson]

@Amanda Barber - no word on this issue yet?

[Amanda Barber]

Hi, @Krista Williamson - I haven't heard anything. Pinging the team again!

[Krista Williamson]

Thank you!😊

[Shawn Stevens]

Yes, I'm having the same issue. 



No matter what I have done I can't get it to count my "View your bookmarks". 

[Gary Spross]

I too am having this issue.

[Anwesha Pan _TCS_]

I am also having the same issue and not able to earn the badge no matter what. Trying to reach out to an Atlassian as suggested by @Amanda Barber 

[Ana Vitória Selista]

Same here. I just drop it 

[Andrew]

I had the same issue

[Lori Brown]

Me, too! I tried following the link provided (the little arrow), navigating separately to the bookmarks page, clicking on individual bookmarks, adding a new one (again). I haven't figured out what magic combo of clicks makes it happy.

[Krista Williamson]

I am having the same issue, I cannot get it to acknowledge that I have viewed my bookmarks. 

[Kate C_]

Hi @Justin Racklin and @Amanda Barber (and everyone here),

Apologies for the radio silence - we have each of you logged as experiencing an issue with Bookmarker and are actively looking into this issue right now. Thank you so much for your patience, I will reach out to you all here as soon as I have an update!

[Krista Williamson]

@Kate C_ - thank you so much for the update. 😄

[Anwesha Pan _TCS_]

Thank you for acknowledging @Kate C_ :)

[Andrew]

@Kate C_  thank you

[Kate C_]

Hello everyone in this thread @Justin Racklin @Amanda Barber @Krista Williamson @Shawn Stevens @Gary Spross @Ana Vitória Selista @Andrew @Lori Brown,

Thank you for your patience! We have identified the issue with the Bookmarker badge, and have shared the details and how you can claim it in these release notes. 💙

@Anwesha Pan _TCS_ I see you've already completed the new process - well done on earning the badge!

I want to say a big thank you to you all for alerting us to the issue 🙏

Kate and the Community Management team

[Justin Racklin]

Thank you.  I have been able to claim it now.  Thanks again!

[Gary Spross]

Worked for me, thanks!