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unable to link my existing BitBucket account to My Atlassian

whacky
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July 6, 2016

unable to link my existing BitBucket account with Atlassian.

When I try to login to BitBucket I get "wrong password error".. If I try to reset, it asks me to reset "Atlassian password".. if I reset Atlassian password I get asked "do you want to create a new BitBucket id".. I already have a BitBucket id. How do I link these two?

From yesterday I have been unable to login to BitBucket

1 answer

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Alastair Wilkes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2016

Hi P J - When you go to reset your Atlassian account password, make sure you're entering the same email address that's presented on the upgrade screen. If you're being prompted to create a new account, you may be entering an email address that is not your primary Bitbucket email.

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