reg invitation to bitbucket

[Muthu Annamalai]

Hi there:

My work tried to invite me to the bitbucket repository but I don't seem to get their email; however their screen shows email invite has been sent to me; feeling quite frustrated ...

[Ajay _view26_]

Hi @Muthu Annamalai 

Welcome to the community!

First, can you check if the invite email might have landed in your spam or junk folder? Atlassian invitation emails sometimes get caught there, especially with corporate email filters.

Second - if you already have an Atlassian account under that email address, the invite might not trigger a fresh email. In that case, try logging into id.atlassian.com directly and see if you can spot the workspace invitation under your profile/notifications once you're logged in.

Worst case , ask the admin on their end to revoke and resend the invitation. Sometimes the first invite gets stuck in transit.

[Muthu Annamalai]

So I'm able to see the bitbucket on the workspace my colleague (admin) invited me to; however when I click on it I see a 404 error. The URL is like https://bitbucket.org/{}/{big-hex-ID-name}

[Ben]

Hi @Muthu Annamalai 

I have checked your email address and can see that you've explicitly disabled product invitations in your Atlassian account's email preferences center - hence why you've not been able to receive these.

To resolve this:

• In order to receive invitations again, you'll need to navigate to your Atlassian account’s email preference center and tick the Product invitations option to re-enable these notifications
• Once complete - an admin will need to navigate to Workspace Settings > User Groups then access all user groups you were invited to, expand Invitations Pending, click Cancel invitation to completely remove it from processing for all groups, then click Add Members in the top-right and insert your email address to properly resend the invitation

Please let me know how this goes.

Cheers!
- Ben (Bitbucket Cloud Support)