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missing workspace/repo

feng_xue
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May 14, 2026

Hello,

My workspace and repositories have disappeared. I previously received an email asking me to "click Reactivate workspace," but I do not see this option—the workspace is simply missing. Please activate my workspace.

Sincerely,

2 answers

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Answer accepted
Vipul Reddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2026

Hey @feng_xue

Your workspace was deactivated due to Bitbucket cleanup of free unused workspaces: what you need to know.

We've reactivated your workspace, so you should ideally regain access.

Please let us know if you're having any issues.

feng_xue
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 21, 2026

Thanks

0 votes
realtayeb
May 14, 2026

I have the exact same issue. 
I can neither download or make sure the repository remains active/available!

realtayeb
May 14, 2026

I found somewhere the direct link where users can do it by themselves:
https://bitbucket.org/account/workspaces/deactivated 
Now I can see the workspaces after reactivating them - however the repos show error.
I guess they are in the process of being reactivated so would be solved 

Vipul Reddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2026

Hey @realtayeb

That is the correct URL to reactivate the workspace. I can see that you've reactivated your workspace and the repositories are active.

Let us know if you're still having any issues.

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