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i am not getting invitation email

Adil Jabbar
Adil Jabbar
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February 9, 2023

one of my client invite me on bitbucket for code access. but i could not get any email on my inbox.

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1 vote
Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 9, 2023

Hey Adil,

We had an issue yesterday with emails not being sent properly, this has since been fixed by our development team. I cannot see any internal blockage for your particular email address and our SMTP logs appear to be showing that you are able to receive emails.

Are you able to ask your client to cancel the invitation and re-send it?

Cheers!

- Ben (Bitbucket Cloud Support)

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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