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how do I upgrade this account in my name?

Martin Ress
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 19, 2026

Accessing and utilizing the code has become to complex within Bitbucket so I am left with no choice but to move this elsewhere. the repository is locked because it exceeded 1GB and every place I go is a blocked path or dead end. can anyone here assist me?

2 answers

0 votes
Vipul Reddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2026

Hey @Martin Ress,

I have attempted to reduce the size of your largest repositories by executing a garbage collection. It hasn't reduced much, but it's now less than 1GB.

Can you please let me know if you're now able to access and take actions on your repositories?

Thanks.

0 votes
Arkadiusz Wroblewski
Community Champion
May 24, 2026

Hello and Gday and also welcome to the Community @Martin Ress ☀️

Check Workspace settings → Plan details to see if this is a workspace storage limit or a repository size restriction. If the repository itself is too large, upgrading won't help, you'll need to purge large files from your Git history. If it's locked as read-only, you can still clone it to back up your code.

For billing adjustments or unlocks, you'll need to contact Atlassian Support directly.

What exact error message are you seeing? 

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