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bitbucket runner self hosted always running into problems

Gabriel Kaufmann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 16, 2026

I've tried some hours crawlings docs and setting up bitbucket runner. But it always fails mostly like this:

 

Runner matching labels:
- linux
- self.hosted
- deploy
Runner name: docker01-website
Runner UUID: {d994871d-e5ca-5bbd-aac8-d54f8a13a7bc}
Runner labels: deploy, self.hosted, linux
Runner version:
current: 5.8.1
latest: 5.8.1
mkfifo: /opt/atlassian/pipelines/runner/d994871d-e5ca-5bbd-aac8-d54f8a13a7bc/tmp/clone_result: File exists
my docker-compose.yaml:
services:
bitbucket-runner:
image: docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-runner
container_name: runner-d994871d-e5ca-5bbd-aac8-d54f8a13a7bc
restart: unless-stopped
#working_dir: /workdir
security_opt:
- no-new-privileges:true
volumes:
- /var/run/docker.sock:/var/run/docker.sock
- /var/lib/docker/containers:/var/lib/docker/containers:ro
#- /docker-stacks/data/bitbucket-runner/workdir:/workdir
env_file:
- /docker-stacks/bitbucket-runner.env
environment:
RUNNER_LABELS: linux,docker,deploy
#RUNTIME_PREREQUISITES_ENABLED: true
#WORKING_DIRECTORY: /workdir
#ACCOUNT_UUID: "${ACCOUNT_UUID:-}"
#RUNNER_UUID: "${RUNNER_UUID:-}

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2026

Hey @Gabriel Kaufmann 

Welcome to the community.

To help us troubleshoot this further, could you please provide more details about the issue? Specifically, any error messages you've received, along with details about your runner's environment.

Regards,
Syahrul

DEPLOYMENT TYPE
CLOUD
TAGS
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