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Workspace and repo missing - Just another workspace cleanup recovery request

dbmackey
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May 18, 2026

Hello Support Community,

I have a private free cloud account and my workspace /modshopr is missing.

I have not logged in awhile, so I suspect this is just another workspace cleanup recovery request.

I tried the self recovery method for deactivated free unused workspaces described here, but no workspaces are shown when I click on "All Workspaces".

Can someone please help me recover the workspace (and repo?) if still possible?

Many thanks the help,
David

2 answers

1 accepted

1 vote
Answer accepted
Vipul Reddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2026

Hello @dbmackey

Can you please try navigating directly to https://bitbucket.org/account/workspaces/deactivated and check if your workspaces are listed there for you to recover?

Please let us know the outcome.

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dbmackey
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 24, 2026

Wonderful! Thank you very much!!

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