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Workspace and project all gone from account but can see code if navigate directly

Janis Prusis
June 8, 2026

When i log into my account it shows empty account with no projects or workspaces. 

If I navigate to particular repository I know i have in bitbucket by going to  ...repository/src/master/ I am able to open it. It shows Project etc in the path above. If i try to click the project name then site crash and spits out error that project does not exist. Occasionally gives me error code to raise with support: 

Error code given:

8ad9fc2612904b2bbc60ee714732a3ba

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
June 8, 2026

Hello @Janis Prusis 

If you can still access the repository directly, it's likely not gone. This behavior usually points to a workspace mix-up: try running git remote -v locally to find the workspace ID in your URL, and check if it matches what you see under All workspaces in Bitbucket (or test the link in a private browser window).

However, the project page crashing with an error code suggests a backend glitch. I have flagged this for Atlassian Support, so please provide them with that specific error code so they can trace the failed request.

Best,

Arkadiusz 🤠☀️

Janis Prusis
June 8, 2026

Thanks for looking at this 

git remote -v in local master repository returns the same remote path in bitbucket where i can see repository 

But if i look at under all workspaces in Bitbucket i get completely empty space - no workspaces, projects or repositories

Error code bitbucket gave:

8ad9fc2612904b2bbc60ee714732a3ba

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