Why all my settings and repositories are gone after restarting the server?

[Fahad Alsaeed]

Hi all,

I've installed Bitbucket on Windows 2012 R2. After each restart everything is gone. It just takes my to the setup page when I try to browse my repositories.

Thanks

[gustavo_refosco · Accepted solution]

Hi Fahad,

From your description I think it could be that, after a restart, the value of BITBUCKET_HOME is getting lost. BITBUCKET_HOME is your data directory, which keeps part of your instance's data. Can you please check this when a restart occurs? You may reference to the following documentation, depending on how Bitbucket was installed:

• If you installed it from an archive file, refer to https://confluence.atlassian.com/bitbucketserver/bitbucket-server-home-directory-776640890.html which contains instructions under Setting the Bitbucket home directory to set the BITBUCKET_HOME environment variable.
• In case it was installed as a Windows Service, refer to https://confluence.atlassian.com/display/BitbucketServerKB/Change+BITBUCKET_HOME+when+installed+as+a+Windows+service which instructs you on how to open the service's settings and set the data directory for the service.

Regards,

Gustavo Refosco

[Deleted user]

We have the same problem. We have installed as a windows service.

Running tomcat8w //ES//AtlassianBitbucket does nothing. No window pops up to change the home directory.

However running shutdown_bitbucket.bat lists the home directory as correct.

[Fahad Alsaeed]

Thank you Gustavo for your answer.

I've checked the BITBUCKET_HOME and found it was pointing to the correct directory. Then I've created some projects to see if the settings will get lost after I restart the machine. After restarting nothing is lost.

I searched for the other BITBUCKET_HOME which may hold my old settings. But no luck.

Anyways thank you again for your answer.