What is the premier support for bitbucket 6.6.2 data center version?

[Deleted user]

As for Jira enterprise version, we get 2 years of support from Atlassian. What is the support given by Atlassian for bitbucket 6.6.2 data center version in terms of weeks, months or years.

[Christian Glockner · Accepted solution]

Hi,

Bitbucket Server 6.6.2 will reach its end of life in August 2021, see https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html.

There are no Enterprise releases for Bitbucket Server at this point.

Cheers,

Christian

Premier Support Engineer

Atlassian

[Deleted user]

Hi Christian,

Thank you for your quick reply.

What type of support you will provide till end of life for bitbucket data center

Will it be free or it will come with license

[Christian Glockner]

Hi,

There is no difference in the cost of licensing - Select support is included with the purchase and annual renewal of your Data Center license. If you wish to receive Premier Support you  will need to purchase and renew the corresponding Premier Support license every year as well. Note that purchasing Premier Support will not extend support for Bitbucket Server beyond its end-of-life date.

Cheers,

Christian

Premier Support Engineer

[Deleted user]

Hi Christian,

What would be the hours of availability in the support provided by atlassian for bitbucket data center?

[Christian Glockner]

Hi,

You can find more details on our different support offerings at https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html

Cheers,

Christian

Premier Support Engineer

Atlassian